Book

Salvation: The Bungsu Story

A few months ago I had the great pleasure to meet Marcus Hammarberg in person, when he came to my company’s office for a talk called ”The Bungsu Story”. This is an inspirational presentation how agile and lean principles saved a hospital in Indonesia. The speech was based on his experiences that are also covered in the book, that I’m now about to review: Salvation: The Bungsu Story

Salvation: The Bungsu Story - Cover

The book has six parts, 21 chapters and 326 pages. The subtitle is: ”How Lean and Kanban saved a small hospital in Indonesia. Twice. And can help you reshape work in your company.”

Content

”This book is not based on a true story – it is a true story.”

We enter the story right after a major disaster happens to the hospital. During the rain period the partly renovated roof has fallen in. By all means everything is at risk from this moment on. Marcus and his small team from the Salvation Army steps up to the challenge to help the management team of the hospital. But first he digs in, literally, cleaning up after the disaster with the roof. Theory of Constraints is used to improve the process, when the buckets are given up for rice bags (to get rid of the debris).

Part II is called ”The rebuild”. Now the work starts to save the hospital using agile and lean. Example of things that are introduced:

  • The Not List (to keep focus during discussion)
  • Limit WIP (minimize the number of concurrent work in the process to enable flow)
  • Three stages of coaching.
  • Definition of Done -> Gives common understanding.

Things start to move in the right direction, but not as swift as anticipated, but a motivation speech (fully covered in chapter 5) takes care of that!

”Measure to learn – not punish!”

In part III, named ”The backsliding”  the momentum from the start ends up in the inevitable plateau or decline. The war cry from mob programming: ”Turn up the good”  is one of the tools used to push forward. At one point Marcus jokingly says: ”If only there was another emergency for us to handle. That would be great for morale!” You should be careful with what you wish…

Circumstances running a hospital in Indonesia forces the management team to lower the income at the same time as increasing the cost, it is time to get down to business again for Marcus and his team.

”What is the smallest step you can take to see if you’re moving in the right direction?”

Visualizations are used throughout the whole story in Bungsu. Marcus advice is not to overdo the board, keep it simple to let the visualization evolve over time! Chapter 18 is called ”Trust, Transparency, Accountability”. Here the lovely story of Ibu Elsye is told (she is the General Manager of the hospital, taking care of everything else but health care and finance at the hospital). She is totally stressed out over her situation, but with some encouragement and guidance she makes wonders…

Recommendation

I can totally recommend this book! Here are my main reasons why:

  • This book is authentic (see the first quote above), it shows that lean and agile principles works even in a hospital (a context outside of IT)!
  • This book is the perfect sequel to ”Kanban in Action” (which Marcus co-wrote together with Joakim Sundén), which is more theoretical.
  • The chapter with the story of Ibu Elsye (that alone is worth the money buying this book)!

I had the huge honor to help Marcus out as a beta reader for this book, and it was really rewarding to revisit the text when 100% completed!

All the best,
 Tomas from TheAgileist

Advertisements

Humans vs Computers

I first learned about Gojko Adzic, who is the author of the book I’m soon going to review, when a friend told me about this presentation on YouTube ”GOTO 2014 – Adaptive Planning Beyond User Stories”. He is also the author behind other books, like ”Impact Mapping: Making a Big Impact with Software Products and Projects” & ”Fifty Quick Ideas to Improve Your User Stories”.

I let Gojko himself introduce you to this book, ”Humans vs Computers”:

”As a professional software developer, I’m much more guilty than the average person of driving civilisation towards a digital apocalypse. At the same time, I’ve been on the wrong end of a computer bug frequently enough to appreciate the pain that such a thing can create. This book is my attempt to raise awareness about some common and dangerous, but perfectly preventable, types of software blunders. I also want to help ordinary people fight back against digital monsters.”

Humans vs Computers - Cover

Content

As you now may imagine, this book is full of anecdotes about software working bad 🙂 The stories are divided into the following sections:

  • Artificial but not intelligence
  • The surprising facts about our world
  • Algorithms as fast as food
  • Wild wild tech
  • The inverse monkey rule

As an example I can tell you about the first story presented in the book, called ”Licence to void”. This is about Robert Barbour from Los Angeles that wanted a new licence plate for his car. Barbour was fond of sailing and selected as his top two choices BOATING and SAILING. But the form he was using had three mandatory fields, so he had to give one more, and wrote ”NO PLATE”. A few months later a computer at the Department of Motor Vehicles interpreted literally something that humans would easily understand as a missing piece of data. Barbour’s first two choices were already taken, so the licence plate was issued for his third choice.

A plate saying ”NO PLATE” sounded quirky enough so Barbour kept it. The problems started a month later, when he started receiving notices for parking fines from all over California. When a illegally parked vehicle did not have a licence plate, the officers still had to to issue a ticket and the computer system needed a plate, so they wrote ”NO PLATE” 🙂

Recommendation

If you are in the software business this is a fun book to read. The last section ”The inverse monkey rule” also gives you advice on how to avoid the errors described in the book.

All the best,
 Tomas from TheAgileist

The Goal

It’s a trend that young people don’t read books anymore. Instead they spend time on social media or playing computer games. I, who read a lot of books, see this as a problem. Therefore I really like the initiative from Goldratt Books, to re-publish the legendary book ”The Goal” from 1984, but now as a business graphic novel! Hopefully this format will make the Millennials get the invaluable information about Theory of Constraints.

The full title of the book is ”The Goal: A Business Graphic Novel”, and the original was written, as you all may know, by Dr. Eliyahu M. Goldratt. Dwight Jon Zimmerman and Dean Motter have made the adjustments to this new format of graphic novel, and the book has 143 pages and was released in August 2017.

”The

Content

The book starts with an introduction by Efrat Goldratt-Ashlag (daughter of Dr. Eli Goldratt). Back in 1984 Eli wanted to present his new idea (Theory of Constraints) in a way that would stand out from the normal ”boring” management books. He choose the format of a business novel (or, as some say, a teaching novel). The publishers were sceptical but one of them believed in the format of a novel, and published it. 7 million copies sold, and translation to 32 languages showed that the decision was right! Now Efrat wants to do the same thing her father did, using the graphic novel format to appeal to the readers of today!

What is the story? It’s about a factory (the Unico plant) that has run into severe problems (like late shippings) resulting in layoffs. Alex Rogo, a newly appointed plant manager, is put in charge to fix the problems. Alex spends his time in numerous and seemingly meaningless management meetings. He struggles to find out what the problems for the factory really are, but he finds no answers. One day, at the airport, he runs into his old professor Jonah and asks his for advice. Jonah becomes the mentor to Alex, in his pursuit to fix the problems to save the Unico plant. As the story goes along, the ”bits and pieces” of Theory of Constraints are explained in order to help Alex. I will not give away anything more about the story, you simply have to read it yourself! 🙂

However, I end this review with ”The 5 focusing steps of Theory of Constraints”:

  1. Identify the system constraint(s).
  2. Decide how to exploit the system constraint(s).
  3. Subordinate everything else to the above decision(s).
  4. Elevate the system constraint(s).
  5. Go back to step 1. Warning: Do not allow inertia to cause a system’s constraint.

”The

Recommendation

First of all, ”The Goal” is one of the classics. If you haven’t read it, you should really pick up a copy. I really like the graphic novel format. It appeals to me, and hopefully to numerous of others. This is a must read that I can highly recommend!

All the best,
 Tomas from TheAgileist

Top Ten List – Books

Today I visited Stockholm Lean Coffee. It was my first visit in a long time, and the discussions were very giving as usual! The question that I brought to the table was the one of tips of (new) Agile books to read. I got a few suggestions that I can come back to later, when I’ve read them. For now, I will share with you my top ten list of the most inspiring Agile/Lean/Management-books that I have read. Here it goes, in reversed order for most excitement, of course! 🙂

”Top

Top Ten List – Books

10. #Workout (Managing for Happiness)

I start off with the one and only book that yours truly have contributed to. 🙂 It’s the “#Workout”- book that Jurgen Appelo self-published. See my short review here. It has now been withdrawn from the market, and replaced by “Managing for Happiness: Games, Tools, and Practices to Motivate Any Team”. Most of the chapters from the first book was transfered over to the new one that is available for purchase.

9. Scrum and XP from the trenches, 2nd edition

My Agile journey really kicked-off by reading this book back in 2008 (it was then the 1st edition, released 2007). It gave me the understanding that it was possible to build software without using the waterfall model! The 2nd edition is annotated by Henrik Kniberg, sharing eight more years of his experience. Here is my review of the 2nd edition.

8. Creativity, Inc.

Ed Catmull is an astonishing leader! This book is his biography, but also tells you the story on how to build an innovative and creative company, like Pixar (nowadays a subsidiary of The Walt Disney Company). In his career he made art and technology come together. Here is my review of the book.

7. Soft Skills

Before I started this blog I had a strong desire of writing a book myself. But I had no idea on how to do it. Via Manning I got involved in a MEAP (Manning Early Access Program) providing feedback to this book “Soft Skills”, to get me “into the world of book writing”. It turned out that John Sonmez are a quite nice fellow! 🙂 “Soft Skills” clarifies personal kaizen.

6. This is Lean

This is my Lean-bible! It taught me the “secret sauce” of flow efficiency (work moves fast through the process) over resource efficiency (people to be busy at all times). I read this book long before I started blogging, therefore I don’t have any formal review, instead you can read this blog post that sums up my thoughts regarding this.

5. Moments of Truth

This book I first read in Swedish (then it is called “Riv pyramiderna!”). The author Jan Carlzon states that a leader of a company can’t be an isolated and autocratic decision maker. Instead, he or she must be a visionary, a strategist, an informer, a teacher, and an inspirer.The values presented in this book are well inline with the agile thinking, talking about empowered teams that are cross-functional and customer focused. Here is the review.

4. Agile Project Management with Kanban

I immediately bought this book after I heard about it, since I’m both into project management and Kanban! And yes, the book fit me like a glove! It’s a true gem, a perfect Agile book in 160 pages. Read more about it here.

Ok, we are approaching top three now…

3. The Innovators

”The Innovators” is Walter Isaacson’s followup book to the ”Steve Jobs”-biography that I think many of you have read. The book holds 500 pages plus, that covers the whole history of the digital revolution from the 19th century to present time. The main takeaway from this book is that creativity is a collaborative process. That innovations comes from smart people working together as a team, rather than from a lone genius. Here is my review.

2. Kanban in Action

This is my personal favourite amongst the books about Kanban! I’ve read it several times. It sort of changed how I see things, and even how people anticipate me, as you can read in the review that I end with: ”I can truly recommend ’Kanban in Action’ to anyone that wants to know just the slightest bit about managing knowledge work. From the first moment I started reading it, this has been my holy bible of Kanban!”.

And the winner is…

1. The Nature of Software Development

This book is written by Ron Jeffries, one of the original Agile Manifesto signatories. It was published 2015 and is a truly agile book with 150 pages full of wisdom! And questions. That can raise wisdom. If you ask me, I think this book is fantastic! Since the chapters are so short and to the point, it’s almost like reading poetry. Agile poetry. This is the ”true north” or ”guiding star” in Agile we all should aim for! Read my full review here.

Summary

I hope you liked this top ten list of books! If you did and tell me, I can make more of this type of lists in the future. It was quite fun compiling it. 🙂 Until next time!

All the best,
 Tomas from TheAgileist

Agile Metrics in Action

Time flies! It’s been a while since I did some blogging, but now I’m back with a book review ”Agile Metrics in Action” from Manning Publications. The subtitle is ”How to measure and improve team performance”. This is an interesting topic I must say! If you do a change in your team, how do you know if it was for the better, or for the worse? You need to have some information, to be able to compare before, and after, the change. Voila, metrics comes in! The book is written by Christopher W. H. Davis and has 270 pages, it was released in July 2015.

”Agile

Content

The book consist of 10 chapters divided into three parts. The chapters are:

  1. Measuring agile performance
  2. Observing a live project
  3. Trends and data from project-tracking systems
  4. Trends and data from source control
  5. Trends and data from CI and deployment servers
  6. Data from your production systems
  7. Working with the data you’re collecting: the sum of the parts
  8. Measuring the technical quality of your software
  9. Publishing metrics
  10. Measuring your team against the agile principles

In software development we need measurement of what we produce, of course, but also measurement of the impact of the changes we make to improve delivery. Collect, measure, react & repeat – these are the steps in the feedback loop that we want to use.

”A method of measuring something, or the result obtained from this” – metrics defined by Google

In the software development lifecycle (SDLC) data to use as metrics can be obtained from the following sources:

  • Project tracking
  • Source control
  • Continuous integration
  • Deployment tools
  • Application monitoring

Development teams should be responsible for tracking themselves through metrics that are easy to obtain and communicate!

From your project tracking system (PTS), like JIRA or Rally, you can get the following:

  • Burn down chart
  • Velocity
  • Cumulative flow
  • Lead time
  • Bug counts

But why stop with only this? The book has a tip about tagging your tasks with as much data as possible. Tag for example all tasks that get automated tests written for them with:
#automated

With a clever query in your PTS, you can use this tag to create a new metric, representing the percentage of the tasks that are covered with automated tests. Store this metric over time, and you can see trends, to answer the question ”Are my automated test coverage going up or down?”. Another useful thing, is called recidivism, which is the measurement of tasks as they move backward in the predefined workflow. If a task moves from development to QA, fails validation, and moves back to development, this would increase the recidivism rate.

Source control is where your code is being written and reviewed and is a great source to complement the PTS data for better insight into how your team is operating. Continuous development starts with continuous integration (CI), the practise of continuously building and testing your code as multiple team members update it. Also use data from your deployment tools and application monitoring to combine everything into powerful metrics, that can tell the team and other stakeholders a lot about the current situation!

To calculate a custom metric you need two things:

  • Data to generate the metric from (as mentioned above)
  • A function to calculate the metric (can be in a range from very simple to super advanced. But remember you should be able to communicate your metric to other people!)

Recommendation

The book ”Agile Metrics in Action” does a good job in thoroughly explaining the topic about metrics. This is done with informative texts, together with a lot of pictures! If your are interested in metrics to help you improve your team, you should definitely check this book out!

All the best,
 Tomas from TheAgileist

Team of Teams

Time has come for another book review. The Summer is, for me at least, time for reading and reflection. I’ve seen the book ”Team of Teams” been recommended within the agile community, and therefore it caught my interest. I really liked ”Turn the Ship Around” by L. David Marquet, retired from U.S. Navy. This book is written by General Stanley McChrystal, retired from U.S. Army. The subtitle is ”New Rules of Engagement for a Complex World”. It holds some 250 pages, and was released in November 2015.

”Team

Content

The book consist of 12 chapters divided into five parts. The chapters are:

  1. Sons of Proteus
  2. Clockwork
  3. From Complicated to Complex
  4. Doing the Right Thing
  5. From Command to Team
  6. Team of Teams
  7. Seeing the System
  8. Brains Out of the Footlocker
  9. Beating the Prisoner’s Dilemma
  10. Hands Off
  11. Leading Like a Gardener
  12. Symmetries

So what is this book about? I find this quote in the foreword: ”Management models based on planning and predicting instead of resilient adaptation to changing circumstances are no longer suited to today’s challenges”. The main story told in the book is the one about General McChrystal’s experiences from leading the Task Force in Iraq in their war against Al Qaeda. How they were badly beaten and had to change the whole organization from silos to to a network, to be able to succeed. The primary lesson that emerged, was the need to scale to adaptability and cohesiveness of small teams up to the enterprise level. General McChrystal calls this ”Eyes On – Hands Off” leadership. Meaning supervising of processes ensuring that silos or bureaucracy that dooms agility were avoided, rather than focus on making individual operational decisions.

Some new vocabulary, for me at least, from the military is used throughout the book. One example is ”limfac”, that stands for limiting factor (the one element in a situation that holds you back). I will start to use that!

For a very long time the focus of management have been on efficiency. Getting the most of a desired output (y), with the least available input (x). Now the focus needs to be on adaptability.

”Efficiency is doing the things right; effectiveness is doing the right thing.” – Peter Drucker

Sadly, in many cases still, the opposite holds true. Greatly summarized in the sentence: ”Great landing, wrong airport!”, that I’ve seen heavily shared within the agile community.

How we set up physical space really matters, and is reflected in how people work and behave. ”If you lock yourself in your office, I don’t think you can be a good executive” is a quote by Michael Bloomberg found in this book.

I chapter 9, The Prisoner’s Dilemma is introduced. From a management perspective it has interesting implications. It suggests that there are circumstances in which cooperation is better than competition. This seems obvious, but many managers assume that the healthy competitiveness between companies (that is the lifeblood of the free market), also shall be used within companies. People and departments within a company needs to see the whole to be able to cooperate fully, without having their own ”hidden agendas” (that can be the case in many companies today). The infamous problems with the car models Chevy Cobalt and Pontiac G5 (where GM had to recall 800,000 vehicles in 2014) is summarized with the following sentence: ”It was a perfect and tragic case study of the consequences of information silos and internal mistrust”.

Instead the following quote from Alan Mullally, CEO of Ford, leading their successful return in the market during recent years, shall be a guideline:

”Working together aways works. It always works. Everybody has to be on the team. They have to be interdependent with one another.”

Sandy Pentland, a MIT professor, states the two major determinants of idea flow; ”engagement” within a small group like a team or department, and ”exploration” – frequent contact with other units. In other words: a team of teams.

Finally, how should a leader lead? General McChrystal belief is (and I totally agree) ”leading like a gardener”, meaning:

  • Shaping the ecosystem (instead of ”moving pieces on the board”).
  • Delegate decisions to subordinates.
  • Creating and maintaining the teamwork conditions (”tending the garden”), a delicate balance of information and empowerment.
  • Drive the operating rhythm, with transparency and cross-functional cooperation.
  • Shape the culture.
  • Focus on clearly articulated priorities by explicitly and repeatedly talking about them.
  • Leading by example (it is impossible to separate words and actions, so they have to ”be the same”).

Recommendation

”The leader’s first responsibility is to the whole.” – General McChrystal

In summary the ”Team of Teams”-book tells very many stories, from the Army and the industry. Some of them appeals to me, other don’t. Overall the message told in this book really resonates with my own believes regarding teams, and how they should interact in a larger context! If you are interested in teamwork, and the war against Al Qaeda, you should buy this book.

All the best,
 Tomas from TheAgileist

King of Kanban

”King

I’ve seen that a poll function have been added to Twitter for quite some time now, but I haven’t tried it out. Until recently, when I used it to ”scientifically” (well…) investigate how common Kanban is.

”King

You can always question a result of a poll. During the years I’ve written quite a lot about Kanban, and maybe therefore gained followers that are also into it. The ”sample size” (16 answers) may not be representative either. However, Kanban is used by more than half of the responders, so there must be a lot of usage and interest out there!

Before we start, I must admit that the title of this blog post is heavily inspired by the great documentary ”King of Kong”. It you haven’t seen it, and you are into retro-gaming, you must do!

Alright, do you want to become King of Kanban (or Queen for that matter)? Continue reading!

Introduction

So how do you learn Kanban profoundly? There is a bunch of ways, and how you want to go about it, is mostly your personal taste, and how you pick up knowledge in the best possible way. You can for example read blog posts (maybe you have your own list of Kanban front-figures that you follow?), see videos from speeches (many conferences are very kind and publish them online afterwards), or look at presentations at Slideshare (that many use to share their material). Maybe I can come back and guide you in this arena in a later blog post, but for now I would like to focus on books, reading good old fashioned books!

Some years ago I made a challenge to myself. Search on Amazon.com for ”Kanban” in the books department, sort by relevance, and buy & read all books on the first page! I was about to make it, but I think you can guess what happened. The first page changed… So I had to buy and read more books. Nothing wrong in that, but my challenge could not be fulfilled. Now I’ve put that aside, and instead here is the list of books from Amazon that I have read and reviewed on this blog (the search referenced below on Amazon.com were performed May 14, 2017). In the headlines below – First is actual position in the listing, the title of the book and within parentheses the year it was released. Ok, so here we go!

King of Kanban – Books

#1 – Kanban (2010)

This is still, very rightly, the most relevant Kanban book, written by ”the father of Kanban” David J. Andersson back in 2010. Many books on Kanban have been released after this, but ”the blue book” still stands as the one must to read, if you want to learn about Kanban. As I wrote in my review: ”Is this the book about Kanban? Yes, it is. David J. Anderson is the undisputed king in Kanbanland.”

#2 – Real-World Kanban: Do Less, Accomplish More with Lean Thinking (2015)

This books holds four case studies in of improving using Kanban. I would go for this as a fist book if you want to learn Kanban, but when you have gained knowledge and want some tips to take Kanban further this is a good source of information. From my review: ”It’s always good to hear real-life stories, this is the most effective way to learn I think.”

#3  – Personal Kanban: Mapping Work | Navigating Life (2011)

Jim Benson (one of the authors of this book) worked together with David J. Anderson for a period of time. While most of the Kanban community focus on teams and larger, this book applies Kanban to your personal work, using only two of Kanban’s core practices: Visualize your work & Limit your Work-in-Progress (WIP). As I put in in my review: ”This book gets really personal about Kanban! I’ll recommend it to all knowledge workers that wants to get priority, productivity and efficiency into their work and personal life.”

#5 – Kanban in Action (2014)

This is my personal favourite amongst the books about Kanban! I’ve read it several times. It sort of changed how I see things, and even how people anticipate me, as you can read in the review that I end with: ”I can truly recommend ’Kanban in Action’ to anyone that wants to know just the slightest bit about managing knowledge work. From the first moment I started reading it, this has been my holy bible of Kanban!”.

#6 – Agile Project Management with Kanban (Developer Best Practices) (2015)

If you are into agile project management and Kanban (as I do), you don’t need to look any further. This is the book you should read! I’ve picked up quite a few tips from this book. From my review: ”If you are into project management and Kanban this is a true gem! The length is perfect for an agile book, 160 pages.”

#7 – Learning Agile: Understanding Scrum, XP, Lean, and Kanban (2014)

This is a book I only picked up, because of the challenge. It’s quite cumbersome and now as ”agile” I want a book about Agile to be. As I state in the review: ”If your are new to Agile, and have a lot of time to read, I can recommend this book to get more knowledge about Scrum, XP, Lean and Kanban. If you only want to know about a specific method, or have short of time, there are other more suitable books around.”

#9 – Kanban from the Inside: Understand the Kanban Method, connect it to what you already know, introduce it with impact (2014)

This books takes another angle into Kanban (than the other books), it uses nine values to introduce it. The nine values are: Transparency, Balance, Collaboration, Customer focus, Flow, Leadership, Understanding, Agreement and Respect. Actually, I met the author, Mike Burrows, at a conference and got my copy signed 🙂 . I end the review with the following: ”If you’re into Kanban you should definitely buy this book! I wish I’ve had it (and especially the knowledge from part III) when I implemented my first Kanban system.”

#11 – Essential Kanban Condensed (2016)

This is (to my knowledge) the newest book about Kanban. If you are totally new to Kanban, you may want to use this as a first starting point. Actually I end my review with: ”You should definitely read ’Essential Kanban Condensed’ if you want to get up to speed in what Kanban stands for and represents today (as of 2016).”

#13 – Lean from the Trenches: Managing Large-Scale Projects with Kanban (2011)

I read this book long before I started blogging so therefore I don’t have any blog post review of it. In this book Henrik Kniberg shares his learnings from the PUST (”Polisens mobila Utrednings STöd”)-project at the Swedish national police authority. Cross functional teams, ”Daily cocktail party” (with team- and sync-meetings) and the project board are for example described in this book. This book is a case study of a very successful project, however six years have passed, and things may be done differently nowadays.

#14 – Kanban in 30 Days (2015)

As hinted by the title, the chapters in this book are divided by days in in a fictive month (30 days) to learn and start using Kanban. It’s a nice angle, but there is no problem in reading the book from cover to cover (it has 106 pages). From my review: ”All in all, I was positively surprised by this book! It covers what you need to know to get Kanban stated and running.”

#19 – Kanban and Scrum – making the most of both (Enterprise Software Development) (2010)

This is the second book from Henrik Kniberg. His first (and the one that really started my Agile journey back in 2008) was ”Scrum and XP from the trenches”, my review of the second edition of this book can be found here. This book simply compares Kanban and Scrum. I’ve read this one also, before I started blogging.

#21 – The Scrumban [R]Evolution: Getting the Most Out of Agile, Scrum, and Lean Kanban  (2015)

This book covers a lot of topics, it has 384 pages! However, from my review: ”This book has good structure, well written texts and a lot of illustrating figures. However, I think the overall purpose, to explain Scrumban, gets lost when describing all the surrounding agile practices. Keeping it simple is a virtue.”

#22 – The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win (2013)

Compared to all the other books in this list, this one really stands out. It is a novel and the story starts when Bill Palmer gets promoted and become VP IT Operations at the company Parts Unlimited. The company is really struggling, and a gigantic project named Phoenix is launched in order to save Parts Unlimited. It’s not really a book about Kanban per say, but it is in there, from may review: ”A novel and the story presented in this book is a very pleasant and nice way to to learn new things. If you want to now more about DevOps I can really recommend this book!”

Summary

If you like reading books you should now have some ideas on what to read to become King (or Queen) of Kanban! Take care, and see you next time!

All the best,
Tomas from TheAgileist